SHIPPING & RETURNS

Shipping Policy
  • A will not be accepting international orders with the exception of Canada at this time.
     

  • Domestic orders for map-packs and books are shipped at USPS Book Rate – typical delivery times are 5 – 7 weekdays. Fly orders are sent parcel post with typical delivery times of 3 – 5 weekdays. JA recognizes that there are instances when a rush turnaround is required – please contact us via email (see CONTACT page) and we will try to accommodate your schedule for an additional fee (determined by overnight mailing rates).
     

  • Normal shipping costs and sales tax are included in the STORE page pricing – the price you see is the price you pay.
     

  • Handling times are typically 2 weekdays and most orders will ship out within 24 hours of credit card verification.
     

  • Domestic taxes are included in the price of all JA products and are calculated based on the Texas state sales tax rate. 

Return & Exchange Policy

JA cannot accept exchanges or returns at this time. We apologize for any inconvenience.

Warranties
  • JA offers no specific warranties on its products, but if the customer is dissatisfied in our products for any reason please contact us (CONTACT page) via email and we will make every effort to ensure that your experience shopping at JA is a good one.
     

  • If JA products are delivered in poor or damaged condition we will replace them after receiving the returned goods. Please contact us via email for return instructions.